Svarga Resort Lombok

We had a lovely room and pool. the lift was broken so we had to walk up many stairs to get to our room (the lift was broken). The linen and pillows were very, very nice, the water pressure in the shower was a bit low and there was not a lot of throw to the water stream. The products were also very nice. I had room service and the meal was of a very high standard. Breakfast was temporarily relocated to the ground floor so an epic track back down the stairs to a wonderful breakfast (egg station, waffle station, many hot dishes, cereals, bakery items). The staff were fantastic.

Svarga is as beautiful (if not more beautiful) in person than it is in pictures. I got the Mountain View room and managed to catch glimpses of the sunset over Mount Agung a few nights. Incredible views and service all around. The room was very comfy and cozy and I slept really well throughout my 4D3N stay. The staff at Svarga were incredibly attentive and hospitable and attended to all of my asks and queries - they also helped arrange a motorbike booking for me upon request. Breakfast at their in-house restaurant was really good too. I see alot of negative reviews about the water pressure/temperature or bugs being in the facilities but I didn't have that experience. There was a few bugs/ small lizards here and there esp in the bathroom but I think that's normal considering that the shower is in open air and below trees, as the resort is located right in the middle of palm trees and forestry. I really appreciate the maintenance of the resort, considering that it's 10 years old. It looks clean, bright and well taken care of and I would definitely come back to stay at Svarga if I come to Lombok again.

First off Anggar was extremely helpful prior to arrival. Had all in order for an easy stress free start to our visit I'm Lombok. All the staff are friendly and especially Icca who we see as our little Lombok daughter. Amazing service and welcoming. They went above beyond expectations. Healthy food and beverages and healthy living promoted. Pool villas are comfortable and nice. We were hesitant from bad reviews but really all it is is their elevator broke and they are building a new one. Not many stairs at all don't let it out you off. The place is great and the people are better. A few extra stairs never hurt anybody. Covid affected every one and they are doing great keeping it open.

Wonderful views from our room, cool bathroom, beautiful hotel generally and very friendly and helpful staff.

The resort was amazing! Staff, rooms, food and amenities were spectacular. The manager Zul was extremely attentive and constantly checking to make sure guests were satisfied. I generally don't visit the same premises twice but we will certainly be back! Thank you all for a tremendous experience. Peace.